The Nurse Manager Health Care Management role provides oversight and coordination of health care services for the Care Design NY (CDNY) Care Coordination Organization/Health Home (CCO/HH) members.

The Nurse manager is responsible for guiding and supporting the day-to-day implementation, evaluation, and continuous improvement of the Health Care Management Plans. This position is responsible for directly supervising the Health Care Team, each of whom has critical roles in supporting the members and families we support with access to, and ongoing supports related to all health care supports and services. The Nurse Manager plays a key role in the collaboration of the teams’ approach to all health care supports and services and works collaboratively with the Health Care Health and Quality department to ensure a holistic approach to care.

At Care Design NY (CDNY) we share in a unified organizational culture and the work we do is in furtherance of our collective ability to achieve our shared organizational purpose, vision, mission, and values as stated below:

Purpose - Connecting people to their chosen supports to live a healthy and meaningful life.
Vision – We see a world that is accepting, inclusive, and promotes positive health for all individuals with intellectual and /or developmental Disabilities (I/DD).
Mission – Our mission is twofold: to provide compassionate, skilled person-centered care planning that includes a holistic approach to health and wellness, and to advocate for a disability inclusive world.
Values -

• Committed - We are committed to developing successful employees across the organization so members and families can receive high-quality supports.
• Compassionate - We are compassionate about creating open, honest relationships through collaboration, active listening, and showing empathy for others.
• Connected - We are connected to each other through a sense of belonging that enriches the work environment and shapes a positive experience for members and families.

 All full-time positions come with generous benefits including $3000 tuition reimbursement per calendar year, and up to $250 of professional development courses! Click here to view the current benefits summary.

• Directly supervises the Health Care team by clearly and appropriately delegating projects, monitoring teams’ overall work performance, and identifying areas for improvement.
  • Supports in the education of all employees about relevant health care standards.
  • Functions as a resource for the health care team and care managers who need assistance with complex or problematic health care issues with members.
  • Leads the complex case reviews, Regional Rounds, and other initiatives as needed to problem solve and assist those members most in need of a comprehensive and creative approach.
  • Support highly complex members via clinical assignment as needed.
  • Supports in the training of staff about chronic condition management, medications, medication management, proactive practices, treatment adherence, monitoring and effectiveness of treatment to best support member health and wellness.
  • Intervene and advocate on members’ behalf when their plan of care is inadequate to ensure they receive high-quality, whole person care.
  • Ensure adherence to regulatory requirements such as CMS, NYS DOH Health Home, & NYS OPWDD.
  • Serves as a RHIOS and Medisked subject matter expert.
  • Collects and analyzes data from multiple sources to proactively identify highly complex individuals.
  • Assists in developing, maintaining, and sharing reports and recommendations as prescribed by business needs or upon request.
  • Works in close collaboration with the VP of Healthcare Management & Clinical Support, the Director of Nursing Programs and Supports, and or the Director of Specialized Services to develop effective and efficient workflows to support the overall functions of the Healthcare team.
  • All other duties as assigned.

• A Registered Nurse licensed to practice in New York state required.
• A BSN is preferred.
• 2+ years of experience in health services preferred
• 2+ years of experience collaborating with people with IDD preferred
• 3+ years of work experience in a managed care plan or health home is preferred.
• Experience working collaboratively with various departments in fast-paced environment
• Demonstrated leadership skills to supervise and train multiple staff on various projects with competing timelines.
• Proficiency in navigating through electronic record software programs.

Care Design NY and Partnership Solutions provide equal employment opportunities to all. We celebrate the qualities that make each of us unique and greatly value how they enrich the work we do. As such, we welcome candidates of color, candidates who identify as gender diverse, neurodiverse candidates, and candidates of all ages with diverse lived experiences and perspectives to apply.