Care Design New York

Administrative Support Specialist

Job Locations US-NY-Albany
ID
2025-2497
Category
Administrative Support
Type
regular full-time

Overview

The Administrative Support Specialist is responsible for completing administrative tasks and activities to assist with successful administrative support operations.


At Care Design NY (CDNY) we share in a unified organizational culture and the work we do is in furtherance of our collective ability to achieve our shared organizational purpose, vision, mission, and values as stated below:


Purpose - Connecting people to their chosen supports to live a healthy and meaningful life.
Vision – We see a world that is accepting, inclusive, and promotes positive health for all individuals with intellectual and /or developmental Disabilities (I/DD).
Mission – Our mission is twofold: to provide compassionate, skilled person-centered care planning that includes a holistic approach to health and wellness, and to advocate for a disability inclusive world.
Values

  • Committed - We are committed to developing successful employees across the organization so members and families can receive high-quality supports.
  • Compassionate - We are compassionate about creating open, honest relationships through collaboration, active listening, and showing empathy for others.
  • Connected - We are connected to each other through a sense of belonging that enriches the work environment and shapes a positive experience for members and families.

All full-time positions come with generous benefits including: health, vision and dental insurance, paid time off, $3000 tuition reimbursement per calendar year, and up to $250 of professional development courses! CDNY is also a qualifying employer under the Public Service Loan Forgiveness (PSLF) program.

Click here to view our current benefits summary.

Responsibilities

  • Be an active member of at least one centralized administrative support team, which can include, but is not limited to:
    • Processing and electronically distributing mail received
    • Answering and triaging incoming calls
    • Printing and mailing documents
    • Printing/scanning and emailing documents
    • Processing and/or entering data into multiple systems
  • Complete in-office administrative support responsibilities as needed, including but not limited to:
    • Acting as the initial point of contact for individuals, families, advocates, employees, and other stakeholders
    • Ensuring the postage machine is operational, has adequate postage, and that mail supplies and postage ink are replenished
    • Maintaining the visitor log for all in-person visitors by ensuring visitors sign in and out during each office visit
    • Provide oversight of supply inventory and order items needed to maintain an adequate stock of office supplies
    • Ensure the cleanliness of each conference room and that tables and chairs
    • Ensure cleanliness of the kitchen, keeping the refrigerator clean and free of expired items
  • Provide coverage for other team members as needed
  • Navigate Microsoft Office applications, including but not limited to Outlook, Word, Excel, and PowerPoint
  • Utilize the MediSked platform and other applications necessary to complete job responsibilities

Qualifications

  • High School Diploma and prior experience working in an office setting.
  • Strong communication skills, including verbal and written communication, and strong interpersonal and organizational skills.
  • Excellent multitasking, organizational, interpersonal, and verbal and written communication skills are required.
  • Must be comfortable navigating computer-based documentation and electronic timekeeping and training and have the ability to learn all required computer applications.
  • Must be able to travel and adhere to CDNY's travel policies.
  • Reliable transportation and a valid driver's license may be required.

Care Design NY and Partnership Solutions provide equal employment opportunities to all. We celebrate the qualities that make each of us unique and greatly value how they enrich the work we do. As such, we welcome candidates of color, candidates who identify as gender diverse, neurodiverse candidates, and candidates of all ages with diverse lived experiences and perspectives to apply.

Salary starting at

$20 / hour

Salary up to

$20 / hour

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