Care Design New York

Care Manager - Long Island (ASL Required)

Job Locations US-NY-Farmingdale
Care Management
Regular Full-Time


Care Managers provide care management services to support Care Design New York’s (“CDNY”) model of care as well as Office for People with Developmental Disabilities (“OPWDD”) and New York State Department of Health’s (“NYSDOH”) regulatory requirements. The Care Manager assists individuals with intellectual and or developmental disabilities through the person-centered planning process to identify an individual’s short- and long-term goals and, priorities through developing, implementing, and monitoring person-centered service plans (Life Plans) using individuals health risk assessments and other clinical, social, and functional information to meet individual’s needs and preferences. Also, responsible for serving as the lead of the individual’s Interdisciplinary Team (“IDT”).


It is critical that the Care Manager understand and incorporate into their approach to their work the following driving forces behind CDNY’s organizational culture:  

  • Individuals and families are at the center of all we do.
  • We work for individuals and families.
  • We value what individuals and families have to say.
  • We are focused on outcomes that meet individual needs.
  • We will be strong advocates and protect individuals’ rights.

Travel is primarily local during the business day.  Reliable transportation is needed, and a valid driver's license may be required depending on location.


  • Responsible for all care management duties and providing comprehensive care coordination, including monitoring the Participant’s Life Plans according to everyone’s unique needs and circumstances.
  • Responsible for scheduling, leading and actively collaborating with the Participant and IDT to conduct meetings and assessments ensuring the development of a comprehensive Life Plan that reflects the person’s needs and desired life goals.
  • Utilizing planning tools such as I AM, Council of Quality and Leadership, Personal Outcome Measure, the Coordinated Assessment System, Developmental Disability Profile, the Level of Care, the Comprehensive Emergency Plan, Environmental Assessment, and Care Giver Adequacy Assessment.
  • Implement, update, and monitor Life Plan(s) and facilitate individualized Life Plan reviews and approval processes at a minimum of every six months or when a trigger event occurs.
  • Ensure integration of all needed and preferred supports and services (i.e., medical, behavioral, social, habilitation, dental, psychosocial, and community-based, and facility-based long-term supports and services, etc.).
  • Communicate with IDT, physicians, and other providers at regular intervals to monitor and update Life Plan(s) and to advocate for participant needs and preferences.
  • Provide education to participants, caregivers, circles of support, IDTs, and other stakeholders.
  • Maintain participant Life Plan and health risk assessment information in a secure system and meet all confidentiality requirements.
  • Conduct in-person visits per OPWDD requirements.
  • Flexibility in work schedule is required, with some evening and, or weekend hours as needed.
  • Promote CDNY’s mission and values.
  • Utilize a person-centered approach supporting an individual’s preferences and desires to promote reaching their highest level of independence.
  • Maintain ongoing contact with the critical people in a participant’s life, as appropriate.
  • Ensure timely submission of all documentation (Life Plan, Progress notes, etc.) per regulated time frames.
  • Assist Individuals in ensuring the maintenance of entitlements, including recertifications. Guardianship, informed decision making.
  • Care Managers are expected to assist individuals with maintaining benefits such as Social Security, Supplemental Security Income, Medicaid and Medicare coverage, and Food Stamps.
  • Monitoring benefits for individuals whose representative payee is the agency operating their certified residence and assisting individuals with their benefits, when the individual does not have a representative payee or when the non-residential representative payee requests assistance.
  • Assist individuals to resolve problems in living such as housing, utilities, the judicial system, and general safety.
  • Responsible for advocating for and with an individual to ensure informed decision making, informed consent, and guardianship that is appropriately carried out.
  • Meet all training requirements on time.
  • Report abuse or neglect immediately when observed or reported.
  • May be required to provide transportation for individuals based on their unique needs. (i.e., Doctor’s appointments, planning meetings, etc.)


  • This position requires American Sign Language fluency.
  • Bachelor's Degree and two years' relevant experience, which can include any employment experience and is not limited to case management/service coordination duties, 
    • OR, a License as a Registered Nurse with two years of experience or relevant experience, which can include any employment experience and is not limited to case management/service coordination duties,
    • OR, a Master's Degree with one (1) year of relevant experience.
  • Strong communication skills, including verbal and written communication skills, along with strong interpersonal and organizational skills also required.
  • Excellent organizational, interpersonal, and verbal and written communication skills required.


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